Refund Policy

At Healthika, we are committed to providing structured, personalized health and wellness support to help you work toward your individual goals. Please read this Refund Policy carefully before enrolling in any Healthika programme.

1. All Payments Are Non-Refundable

All programme fees and charges must be paid in full at the time of enrolment.

Once a payment has been made and your enrolment has been confirmed, the payment is non-refundable, non-transferable, and non-exchangeable.

This applies to all Healthika programmes, plans, packages, consultations, and services unless otherwise required by applicable law.

2. Cancellation by the Trainee

If you choose to discontinue, cancel, or stop participating in a programme after enrolment, no refund will be provided, regardless of the reason for discontinuation.

This includes, but is not limited to:

• Change of mind

• Personal commitments

• Travel

• Work or academic commitments

• Failure to attend scheduled sessions

• Failure to follow the programme

• Lack of communication

• Change in personal circumstances

• Dissatisfaction with progress or results

No partial or prorated refund will be provided for unused sessions, unused programme duration, or services that the trainee chooses not to use.

3. Missed Sessions

If a trainee misses a scheduled workout session for any reason, the session will not be eligible for a refund or monetary compensation.

Where available, the trainee may attend another available session under the same programme during their active enrolment period, subject to Healthika's schedule and availability.

4. Programme Pause or Extension

In certain circumstances, Healthika may allow a programme to be paused or extended due to illness or personal challenges.

Such requests must be communicated to Healthika in writing at the earliest opportunity and are subject to the terms of the programme.

A pause or extension, where approved, does not constitute a refund.

If a trainee fails to communicate with Healthika for more than six (6) consecutive days without prior written notice, the remaining portion of the programme may be forfeited, with no refund or extension.

5. Termination by Healthika

Healthika reserves the right to suspend or terminate a trainee's programme if the trainee breaches the Terms & Conditions, including instances of misconduct, harassment, abuse, inappropriate behaviour, or other violations.

Where services are terminated due to a breach of the Terms & Conditions by the trainee, no refund will be issued.

If Healthika terminates a programme due to operational reasons or circumstances beyond its reasonable control, the applicable resolution, if any, will be determined by Healthika in accordance with applicable law and the circumstances of the situation.

6. Service Interruptions

Temporary interruptions in service may occur due to operational requirements, staff availability, emergencies, or other circumstances.

Such temporary interruptions do not automatically entitle the trainee to a refund or monetary compensation. Where reasonably possible, Healthika may make alternative arrangements or reschedule affected services.

If workout sessions are missed due to circumstances on Healthika's end, reasonable efforts will be made to reschedule the affected sessions within the original programme duration, with an additional extension of up to 10 days, where applicable.

7. No Refund Based on Results

Healthika provides personalized health and wellness guidance; however, individual results may vary.

Healthika does not guarantee any specific weight loss, fitness, nutritional, medical, or other health outcome. Therefore, failure to achieve a particular result or expectation does not qualify for a refund.

8. Exceptions Required by Law

Nothing in this Refund Policy is intended to exclude or restrict any rights or remedies that cannot legally be excluded or restricted under applicable law.

Where a refund is legally required, Healthika will comply with the applicable legal requirements.

9. Contact Us

For questions regarding this Refund Policy or your programme, please contact Healthika:

Email:
madhulika@healthika.in
lifestylewithmadhulika@gmail.com

WhatsApp/SMS:
+91 9889865555

By enrolling in a Healthika programme, you acknowledge that you have read, understood, and agreed to this Refund Policy and the Healthika Terms & Conditions.