Terms and Conditions
Welcome to Healthika! We are delighted to support you in your journey toward sustainable health and fitness. Before we begin, please read the following Terms and Conditions carefully. These Terms and Conditions ("Terms") govern the provision of services by Healthika ("we", "us", or "our") to individuals ("you", "your", or "trainee") who enrol in our programmes. By enrolling in our programme, you acknowledge that you have read, understood, and agreed to be legally bound by the Terms outlined herein.
1. Scope of Services
Nutritional Plans
Depending on your selected programme (4, 8, or 12 weeks), personalized diet plans will be shared every 45 days. The plan will be updated based on your weekly progress reports to ensure continual, science-backed progress tailored to your health goals. Not applicable to just the diet programme.
Workout Sessions
● 4 Weeks Plan: 3 workout sessions per week
● 8 Weeks Plan: 4 workout sessions per week
● 12 Weeks Plan: 4 workout sessions per week
● One-on-one Programme: 4 workout sessions per week
Each session will be approximately 40–50 minutes long and conducted via video conferencing during the
following working hours:
Monday to Friday: 7:30 AM to 8:00 PM (IST)
Saturday: 7:30 to 2:00 PM (IST)
Sundays and Public Holidays: Non-working
Workout session timings may vary. The above hours are specifically for consultations, calls, and messaging.
Please note that public holidays will not be included in the plans mentioned above. Workout sessions are
personalized according to your health goals and physical condition and may be conducted in a group or
individual format, subject to Healthika’s discretion and availability.
Monitoring & Support
● Ongoing guidance and monitoring will be provided during the programme.
● You may submit images of your meals via WhatsApp for real-time dietary assessment and feedback.
● In cases where trainees opt exclusively for diet plans, they must participate in a mandatory 30-minute
review call weekly.
2. Trainee’s Acknowledgement
By enrolling, you confirm and agree that:
● You are enrolling voluntarily and at your own discretion.
● You are solely responsible for providing complete and accurate information regarding your medical
history, dietary restrictions, allergies, and current health status.
● Any changes to your health condition must be promptly communicated to Healthika.
● If you have any pre-existing medical conditions, you must consult a licensed healthcare professional
and obtain medical clearance before implementing any plans or recommendations provided by
Healthika.
● Healthika disclaims all liability for adverse outcomes arising from undisclosed medical conditions or
failure to follow provided guidance.
● You agree to engage with Healthika’s staff and service providers in a respectful and professional
manner. Any form of misconduct, including but not limited to harassment, abuse, or inappropriate
behaviour, may result in immediate suspension or termination of services without refund.
● Healthika reserves the right to monitor communications for quality assurance, compliance, and dispute
resolution purposes.
● You are responsible for providing accurate and up-to-date contact information and maintaining timely
communication throughout the programme.
● You acknowledge that Healthika’s services are intended solely for general health and wellness
support and do not constitute medical advice or treatment. No specific outcomes are promised or
guaranteed.
3. Fees and Payment
● All fees and charges must be paid in full at the time of enrolment.
● All payments under any programme are non-refundable, non-transferable, and non-exchangeable.
● Healthika reserves the right to modify pricing and payment terms at any time, with such changes
becoming applicable upon at least 30 days’ notice.
4. Service Availability and Disruptions
● Our standard operating hours are Monday through Friday, 7:30 AM to 8:00 PM IST, Saturday, 7:30
to 2:00 PM IST, excluding Sundays and public holidays.
● For international clients, availability may vary by ±3 hours, and appointments will be pre-planned
accordingly.
● Our staff and service providers may take planned or unplanned leave. In cases of unavailability due to
emergencies, please contact:
Email: healthika.in@gmail.com lifestylewithmadhulika@gmail.com
● Temporary service interruptions may occur due to operational needs. Such interruptions do not entitle
trainees to refunds or compensation.
5. Pause, Reschedule, and Programme Extension Policy
We understand that unexpected circumstances may arise. If you become unwell or face personal challenges
during the programme, we may extend the duration to support your recovery. You must inform us in writing at
the earliest opportunity. Once you are ready to resume, the programme will continue from where it was paused.
● If you fail to communicate for more than six (6) consecutive days without prior written notice, the
remaining portion of the programme will be forfeited with no extensions or refunds.
● If any workout sessions are missed, we will make reasonable efforts to reschedule them within the
original programme timeline plus a 10-day extension.
6. Right to Assign Service Providers
Healthika reserves the sole right to engage, replace, or assign any third-party service provider or specialist
during the programme, with or without additional cost, depending on the trainee’s needs.
You shall not directly engage, solicit, or accept services from any Healthika-assigned service provider or
affiliate (including but not limited to nutritionists, physiotherapists, or trainers) without prior written consent from
Healthika both during the programme and for six (6) months after completion.
Any breach of this provision will be treated as a material violation of these Terms.
7. Intellectual Property Rights
All documentation, content, and materials provided during the programme remain the sole property of
Healthika.
You are granted a limited, non-transferable, non-sublicensable, non-exclusive license to use these
materials for personal use only.
Reproduction, distribution, modification, or commercial use of any programme content or intellectual property is
strictly prohibited without Healthika’s prior written consent.
By submitting photographs, testimonials, feedback, or updates during the programme (including images of your
fitness journey), you grant Healthika the irrevocable right to use such content for marketing and promotional
purposes, including on social media.
If you do not consent to the publication of such materials, you must notify Healthika in writing. In the absence
of such notice, Healthika retains full rights to use the submitted materials.
8. Indemnity
You agree to indemnify, defend, and hold harmless Healthika, its founders, employees, contractors, affiliates,
and service providers from and against any losses, liabilities, claims, damages, or expenses (including
reasonable attorneys’ fees) arising from or related to:
● Your use or misuse of the services;
● Your breach or violation of these Terms;
● Any misrepresentation made by you;
● Failure to obtain medical clearance where necessary;
● Any infringement of intellectual property rights;
● Any third-party claims arising from your actions or omissions.
This indemnity obligation shall survive the termination or expiration of this Agreement.
9. Limitation of Liability
● The Services are provided “as is”, without warranties regarding effectiveness or suitability.
● Healthika shall not be liable for any direct, indirect, incidental, or consequential damages arising from
participation in the Services.
● Healthika’s total liability, if any, shall not exceed the amount paid for the Services.
10. Termination of Services
Healthika reserves the right to terminate services and/or the programme immediately or with notice, at its sole
discretion, if you breach any of these Terms. In such cases, no refund shall be issued.
Healthika may also terminate the programme, with or without notice, due to operational reasons or
circumstances beyond its control.
If you choose to discontinue the programme before its completion, no refunds, extensions, or adjustments
will be provided.
11. Notices
All notices or communications required under these Terms must be in writing and shall be deemed given when:
● Sent via email and acknowledged by the recipient; or
● Sent via WhatsApp/SMS to the registered mobile number with delivery confirmation.
Contact Details:
For Healthika:
Email: lifestylewithmadhulika@gmail.com
WhatsApp/SMS: +91 9889865555 / +91 7318308850
For Trainee:
To the registered email address and/or mobile number provided during registration or updated in writing.
For legal purposes, notices sent via WhatsApp/SMS shall be deemed effective upon delivery confirmation, and
those sent via email shall be effective upon receipt confirmation.
12. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.
All disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the
courts in Prayagraj, Uttar Pradesh.
13. Amendments
Healthika reserves the right to modify these Terms at any time.
Continued use of services after such modifications constitutes acceptance of the updated Terms.
By proceeding with enrolment, you confirm that you have read, understood, and accepted these Terms
in full.
Thank you,
Madhulika Singh
Founder, Healthika